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Welcome to SUmail!

Your official Syracuse University email account has been established in a system called SUmail. SUmail is managed by the University and utilizes Microsoft's cloud services. When you click "Log into SUmail" or the “Continue” button below, you will leave this SU web site and enter Microsoft's site. When asked for your "organizational account," use your official SU email address (NetID@syr.edu). Use the same password you set up for your SU NetID.

Bookmark this page!

This page will always get you to SUmail. The Microsoft login page address has been known to change, making any bookmarks to it fail. Also, important information about SUmail and Microsoft's cloud services will be posted here whenever it becomes available.

Log into SUmail

PROTECT YOURSELF: Don’t share your password with anybody, including your peers, friends, and family members. Nobody at Syracuse University, including Information Technology and Services (ITS), will ever ask for your password. Do not respond to any requests to reveal your password or other private information, including online and email requests. Create a strong password, change your password often, and report to ITS if anyone is using your account without permission. Treat your password like the PIN for your ATM card – as your secret!

University Email Policy Note: The SU email policy requires that all official University e-mail communications be sent to your @syr.edu email address. If you choose to re-direct your @syr.edu e-mail to another account, such as @gmail.com, or @yahoo.com, you do so at your own risk.

For information about SUmail, advice, FAQs and other info visit https://answers.syr.edu/x/yIAX

If you need assistance or have a problem contact ITS at (315) 443-2677 or help@syr.edu.


Keep in mind: you’ll need to change your SU NetID password at least once a year.

  • Routinely changing your password significantly reduces your vulnerability if your password is compromised without your knowledge,
  • Changing your password is quick and easy. You'll start receiving email reminders 30 days before your password expires.
  • It’s one of the most effective ways for you to protect the University’s—and your own—confidential information.

For complete information, visit the password change page in Answers.syr.edu (you'll need to log in with your SU NetID and password).