Welcome to SUmail!
Your official Syracuse University email account has been established in a system called SUmail. SUmail is managed by the University and utilizes Microsoft's Live@edu email service called Outlook Live.
Bookmark this page!
Current information about SUmail and Live@edu services will be posted here whenever it becomes available, information you may want to know any time you access the Microsoft log-in page. We recommend you use this page as your entry to SUmail so that you get the latest system information and status every time you access your email. Bookmark this page, not the Microsoft page.
First Timers: Before you can begin using SUmail you must activate your Syracuse University NetID, your unique personal identifier that provides access to the University’s computing and network. If you haven’t activated your NetID, visit
http://netid.syr.edu. Your official SU email address consists of your activated NetID followed by “syr.edu”: NetID@syr.edu
When you click the “Continue” button at the bottom of the page you will leave this SU web site and enter Microsoft’s Outlook Live site. When asked for your "Windows Live ID" or user name, use your official SU email address (
NetID@syr.edu). Use the same password you set up for your SU NetID.
PROTECT YOURSELF: Don’t share your password with anybody, including your peers, friends, and family members. Nobody at Syracuse University, including Information Technology and Services (ITS), will ever ask for your password. Do not respond to any requests to reveal your password or other private information, including online and email requests. Create a strong password, change your password often, and report to ITS if anyone is using your account without permission. Treat your password like the PIN for your ATM card – as your secret!
Latest SUmail News and Advice:
University Email Policy Note:
The SU email policy requires that all official University e-mail communications be sent to your @syr.edu email address. If you choose to re-direct your @syr.edu e-mail to another account, such as @gmail.com, or @yahoo.com, you do so at your own risk.
For information about SUmail, advice, FAQs and other info visit http://its.syr.edu/email/sumail
If you need assistance or have a problem contact the ITS Service Center at (315) 443-2677 or help@syr.edu