• Information and Status
  • Help

Welcome to SUmail!
 
Your official Syracuse University email account has been established in a system called SUmail. SUmail is managed by the University and utilizes Microsoft's Live@edu email service called Outlook Live. 
 
Bookmark this page!
Current information about SUmail and Live@edu services will be posted here whenever it becomes available, information you may want to know any time you access the Microsoft log-in page.  We recommend you use this page as your entry to SUmail so that you get the latest system information and status every time you access your email.  Bookmark this page, not the Microsoft page.
 
First Timers:  Before you can begin using SUmail you must activate your Syracuse University NetID, your unique personal identifier that provides access to the University’s computing and network. If you haven’t activated your NetID, visit http://netid.syr.edu.  Your official SU email address consists of your activated NetID followed by “syr.edu”: NetID@syr.edu
 
When you click the “Continue” button at the bottom of the page you will leave this SU web site and enter Microsoft’s Windows Live site.  When asked for your "Windows Live ID" or user name, use your official SU email address (NetID@syr.edu)
 
Latest SUmail News, Status and Advice: 

  • You can Redirect / Forward your SUmail and retain all addresses, whether on the TO, CC or BCC line.  Previous rule limitations in Microsoft Outlook have been removed. Now redirected messages will retain complete address information. If you’re using another program to get your email, and considering redirecting your SUmail account to that other program, we encourage you to use SUmail for a while and get familiar with its features before you decide to redirect your mail.
  • If your password includes your NetID it will not be accepted by SUmail. You can reset your password by visiting https://selfserv.syr.edu/accounts/.
  • If you have a MyMail account you can log in to forward any existing email to your new SUmail account. Your MyMail account will be accessible until December 31, 2009, but will not receive new email messages.  For instructions on how to move your MyMail messages to SUmail, visit http://its.syr.edu/email/sumail/mymail2sumail.pdf.

University Email Policy Note:
The SU email policy requires that all official University e-mail communications be sent to your @syr.edu email address. If you choose to re-direct your @syr.edu e-mail to another account, such as @gmail.com, or @yahoo.com, you do so at your own risk.

For information about SUmail, advice, FAQs and other info visit http://its.syr.edu/email/sumail

If you need assistance or have a problem contact the ITS Service Center at (315) 443-2677 or help@syr.edu